Häufig gestellte Fragen

Everything you need to know about booking a taxi or chauffeur service in Vienna.

Häufig gestellte Fragen

allgemeine Informationen

Yes. Our reservation and airport taxi service operates 24 hours a day, 7 days a week.

We provide chauffeur and taxi services across Austria, Germany, the Czech Republic, Slovakia, Hungary, Poland, Italy, Croatia and throughout Europe.

Yes. We provide professional Vienna airport transfer services with real-time flight monitoring and luggage assistance, so your driver is always there when you land.

Absolutely. We offer dedicated corporate chauffeur and executive service for meetings, conferences and roadshows across Austria.

Our professional chauffeurs are German (Austrian), Dutch and English-speaking, so you can communicate comfortably throughout your journey — whether you're a local, an international business traveler, or visiting Vienna on holiday.

Buchung und Reservierungen

Simply use our online booking form, call us at +43 670 359 5930, or message us on WhatsApp — our team will confirm your booking by email or phone, available 24/7.

Once you submit the booking form, our team will reach out by email or a quick phone call to confirm the details of your ride — including vehicle, pickup time and location.

Yes. If your plans change, just contact our team directly by phone, email or WhatsApp and we'll update your booking manually.

Yes. We offer free cancellation up to 48 hours before your scheduled pickup.

Preise und Zahlung

Yes. All our Vienna airport taxi and chauffeur rates are fixed and confirmed at booking — no surge pricing, no hidden fees.

Payment is arranged directly with our team after your booking is confirmed — just ask about the available payment options when you book.

No. Your fare is agreed and confirmed upfront, so there are no surprise charges on the day of travel.

Fahrzeuginformationen

Yes. Complimentary Wi-Fi and bottled water are available on every ride in our Mercedes-Benz fleet.

The Mercedes-Benz S-Klasse is our flagship limousine for VIP and executive travel (up to 3 passengers). The E-Class is a smart, comfortable choice for everyday executive transfers (up to 4 passengers). The V-Class is our most spacious option, ideal for families and groups (up to 7 passengers).

 Luggage capacity varies by vehicle — the V-Class offers the most space for groups and families, while the S-Class and E-Class comfortably fit standard airport luggage for their passenger capacity. Let us know your luggage needs when booking and we'll recommend the right car.